Terms & Conditions

The Sandman Skips Bins Website

The website invites customers to supply certain information regarding their service requirements. On the basis of that information, Sandman Skips will provide a quote for services best suited to the customer’s requirements. The customer will then be invited to submit a purchase order.

Skip Bin Orders

Submitting a purchase order to the website constitutes an offer to enter into a contract for the provision of refuse bin services with Sandman Skips. On receipt of confirmation of that order, customers will be bound by a contract to purchase the services requested in the purchase order, subject to the customer’s rights to cancel or vary the order set out in these terms and conditions.

Trading Terms

Sandman Skips will supply services to customers on these terms only (as may be amended from time to time). The only circumstance where any variation to these terms will apply is where Sandman Skips has expressly agreed in writing to that variation. If there is any conflict with other terms of trade, these terms will take priority over any other terms of trade.

Pricing Policy

The price of the goods or services is that stated on the website at the time of acceptance of your purchase order, unless otherwise expressly agreed in writing by Sandman Skips. The prices include goods and services tax (“GST”).

All prices are stated in Australian dollars.

All prices include the cost of delivery and removal of bins. Prices quoted are based on the information which customers submit to the website. Sandman Skips reserves the right to vary prices if that information is incorrect.

Booking Notice

Customers must make payment for their order upon submission of that order by credit card payment directly to Sandman Skips.

Skip Bin Delivery

Sandman Skips will deliver refuse bins on the agreed delivery dates. However, delivery times can and may vary. To obtain an approximate delivery time, customers can contact the Sandman Skips office via phone or email. Late delivery does not entitle customers to cancel any order or part order. Refuse bins are to be located on the footpath (excluding Redcliffe Shire). Any occurrence of damage caused above or below ground, whether it be on a customer’s property or elsewhere, will be at the customer’s’ expense. Whilst the Sandman Skips drivers take due care throughout the delivery process, Sandman Skips cannot be responsible for the structural integrity of driveways or grounds (due to sub soil conditions, wet weather or any other contributing factors). No Liability is accepted during the delivery and collection of bins.


Sandman Skips will provide a full refund of fees paid in respect of:
(a) any ordered services not provided; or
(b) any services provided not being substantially the same as the services requested in the purchase order provided the customer notifies Sandman Skips of the request for refund within 5 working days of the scheduled delivery date for the service.

Usage of the Sandman Skips Skip Bins

While refuse bins are in the customer’s possession, the customer is forbidden to:
(a) light fires in the bin; or
(b) place or allow any liquids or any explosive, toxic, dangerous, hazardous or noxious materials (including but not limited to asbestos, acids, solvents, minerals, greases, food waste, wet paint or liquid concrete) into the bins; or
(c) fill any bin higher than the top of its sides, in such a manner that spillage of material from the refuse bin can occur, either while stationary or in transit; or
(d) move any bin without Sandman Skips consent.


Customers will be liable for any damage to refuse bins which occurs while the customer has possession of the bin, subject to fair wear and tear.

Cancellation of Orders

Customers are entitled to cancel or vary an order provided that Sandman Skips receives notice of variation or cancellation no less than two (2) working days before the delivery date requested in the order. Any other variation to the order will be granted at Sandman Skips sole discretion and subject to payment of reasonable costs.

In the event an order is cancelled by Sandman Skips, the customer will receive a full refund of all monies paid in advance for the cancelled order.

Liability Limitation

The liability of Sandman Skips for any claim, damages, loss or expense related to the supply of services is limited to the cost paid by the customer for those services, except where statute expressly requires otherwise. To the fullest extent permitted by law, Sandman Skips will not be liable in any event whether in tort (including negligence), contract or otherwise for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by the customer or any other person.

Liability Limitation

Sandman Skips will not be liable for any failure or delay in complying with any obligation imposed by these terms if the failure or delay arises directly from an any circumstance beyond Sandman Skips control, including, without limitation, fire, flood, earthquake, explosion, war, insurrection, sabotage, industrial disputes, transportation, embargo, changes in law, delays or disruption by government or government agencies.

Changes to Terms and Conditions

Sandman Skips may alter these terms at any time by placing notification that the terms have been revised on the website. By continuing to access the website, the customer agrees to be bound by the amended terms and conditions.


If at any time Sandman Skips does not enforce any of these terms or grant the customer time or other indulgence, Sandman Skips will not be construed as having waived that term or its rights to later enforce that or any other term.


If any portion of these terms is deemed to be invalid, illegal or unenforceable the remaining provisions shall remain in full force and effect.

Governing Law

These terms will be governed by Australian law and the customer agrees to submit to the exclusive jurisdiction of the Queensland Courts.


This site is protected by a Secure Socket Layer (SSL) of 128-bit encryption. Sandman Skips does not store or have access to customers’ credit card details.

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